4x5 Frosty Clear Matte Labels

Frequently Asked Questions

Answers to your most common questions provided by the label experts on our Customer Service team!

When will my order ship?

Order processing times depend on the item and quantity you’ve ordered. For custom label and sticker orders, our standard production time is 4 business days after proof approval (excludes weekends and holidays). We strongly encourage you to review and approve your proof at your earliest convenience to avoid any delays. Digital proofs are emailed to you by our support team within 24 hours after order placement and we cannot begin printing until we have an approved proof.

For blank labels, orders typically ship within 1-3 business days. Size and quantity also play a factor in this. Our standard size labels for our most popular materials ship same day if your order is placed prior to 4:00pm EST and is under 5,000 sheets.

When selecting your material and quantity, you will see if the labels are in stock, and when they will ship. If no estimate is given, you can expect your labels to ship in 3 business days.

If your order contains multiple products the turnaround time for your entire order will be determined by the product with the longest turnaround. If you would like your products to ship at different times or to different locations you can place multiple orders.

Expedited printing and shipping is available for an additional fee. To upgrade your printing time once your item is in your cart, click the dropdown arrow to view and select our 2-day and 24-hour rush options. You can also click the (?) icon for a calendar view illustrating when your order will ship for each available option.

Can I make changes to my order after placing it?

Yes! However, time is limited. If you find yourself needing to make changes to an order after placing it, please contact us and notify us of any changes within 20 minutes after order placement. You can contact our Client Services Team via phone at (888) 391-7165 or email us at support@sheetlabels.com. We have representatives available Monday-Friday from 8:30 AM-6:30 PM EST.

Please note that changing your order after placing it may cause disruptions in production/processing times which could delay the shipment of your order.

Why does my ink run on Inkjet Weatherproof material when it gets wet?

This is because the material itself is weatherproof, however the ink printed on it is typically not. Most inkjet printers work by laying the ink down on top of the label surface, meaning the ink does not soak through or become embedded into the material. This means the ink can still be affected by water after it dries. To protect your prints, we recommend applying a top coat to your label to act as a seal against water and keep the ink from running when wet.

What is the difference between your White Polyester Weatherproof and your Vinyl Laser Weatherproof materials?

Although both materials have some overlapping features, they have some key differences in terms of their properties and applications. Polyester labels are made from polyethylene terephthalate (PET), a durable and versatile synthetic polymer whereas vinyl labels are made from polyvinyl chloride (PVC), a synthetic plastic material. Polyester labels are known for their exceptional durability. They are resistant to tearing, moisture, chemicals, and UV radiation. They can withstand harsh environmental conditions, making them suitable for outdoor applications. Vinyl labels are also durable, but they are generally less resistant to UV radiation and extreme temperatures. They may not be as long-lasting in outdoor settings and therefore are more commonly used for less-severe applications.

Vinyl labels are better for flexibility. They can adhere well to curved or uneven surfaces, making them suitable for labeling on containers, vehicles, or any equipment with non-flat surfaces whereas polyester labels cannot. This is because they are relatively rigid and less conformable to curved or irregular surfaces.

What label size is best for me?

We do not recommend a “best” label size as there are multiple factors that can be considered and will depend on the goal you are trying to achieve. If you are unsure which size is right for you, try using a piece of paper to wrap around your product and/or cut it down to an estimated size needed for your application. This will give you a sense of what size(s) will work for your application.

What material is best for durability/outdoor use?

Our roll label materials are the most durable labels we offer, specifically any of our BOPP options. That’s because these are laminated after printing, therefore protecting your print from any harsh or weathering elements.

If you’re looking for an option on sheets, our white polyester weatherproof material is the way to go. This material is compatible with laser printers and has its own weatherproof, high heat-resistance, and tear-resistant properties. Keep in mind though that label sheets are not laminated, therefore your prints may be more likely to breakdown when exposed to any weathering elements.

I chose 2-day shipping. Why has my order not shipped in 2 days?

Production times and shipping times are different. 2-Day shipping refers to the time your order will be in transit (2 days). This does not mean your order will be shipped in 2 days. Standard production time for custom printed orders is 4 business days and blank orders vary from 1-3 business days. Learn more.

Where are you located?

We have two manufacturing locations:

24 Native Drive, Queensbury, NY 12804
3813 Helios Way, Pflugerville, TX 78660

Free Sample Labels

4" x 5" Labels Frosty Clear Matte (SL522-XC)

Fast Shipping

Customer Approved Quality

Low Prices

SL522-XC Product Specifications

SL522-XC Templates for Blank Printing

Here are some common uses for SL522

Print, Peel, and Stick

Frequently Asked Questions